Frequently asked questions

A cloud business management platform covering point of sale, inventory, purchasing, customers, suppliers, returns, reporting and multi-branch operations — developed under the ORVYNEX brand.

Yes. It runs in the browser and is hosted for you. There is nothing to install at the counter and no local server to maintain.

Yes. Branches are a core concept rather than an add-on: each branch holds its own stock, its own settings and its own reporting, and you can view them individually or together.

Yes. Each user is granted access to specific branches, and roles can be assigned per branch. Someone who works at one shop sees that shop's data.

Yes. Serial-tracked products are captured at intake and allocated at the point of sale, and each unit carries a full history — sold, returned, under warranty, returned to the supplier, or disposed of.

Yes. Warranty dates are computed from the product's warranty period at the moment of sale, and units can be looked up by serial, invoice or customer for claims and replacements.

Yes. Credit sales post to the customer's ledger and receipts reduce the balance. Ageing on receivables is available in reporting.

Yes. Received purchases create a payable, payments reduce it, and supplier returns raise a debit note costed from the original purchase line.

Yes — all three. Which plans are currently offered, and what each includes, is on the pricing page.

Yes. Reports stream to PDF, and large reports are generated in the background so a big export does not tie up your screen.

Yes. Each business is a separate tenant, and that separation is enforced at the query layer on the server — not by hiding things in the interface. Background jobs run under an explicit tenant and branch context for the same reason.

Accounts are provisioned by our team rather than through self-service signup. Send a request through the contact form and we will set up your organisation and first branch.